The mediation conflict: typology and its appropriate resolution

The mediation conflict: typology and its appropriate resolution

Goals

• Train students for the professional practice of mediation.
• Acquire the necessary knowledge about conflicts in general, the positive and negative of them, in order to learn to manage them.
• Understand the advantages of other forms of conflict resolution, different from that of the judicial route.
• Assume the necessary knowledge to provide students with the essential skills for these
New conflict resolutions.
• Approach mediation, as another form of conflict resolution, knowledge of its characteristics and benefits.
• Know the characteristics of the mediators and their proceeding when raising and resolving conflicts.
• Understand the singularity of the ARC as a special mediation model.
• Acquire the necessary knowledge to, as a mediator of ARC, know how to occupy the correct position in the process.
• Acquire the necessary knowledge to identify the emotions that may appear in mediation.
• Learn the techniques to control and manage these emotions so that they become their best ally towards success in mediation.
• Understand and assume the training that the mediator must have to convert any mediation into a
ARC process.
• Acquire the necessary knowledge to master emotional communication techniques as a tool for change.

The mediation conflict: typology and its appropriate resolution

What prepares you

To exercise mediation in any field. Very especially enables the student for intervention in conflict management and resolution from a perspective that values ​​the importance of emotions in interpersonal relationships, and in the identification, control and management of these emotions as essential stages on the way to the management and successful resolution of the same.

The mediation conflict: typology and its appropriate resolution

Who is it addressed

To those people who are interested in working in the mediation sector.
To professionals from the legal, psychoeducational, social and health field, among others, who are sensitized to
Develop your work within this field, without having a specific training in it.
Also to all those who, knowing the area of ​​mediation, need to update and improve their
knowledge.

The mediation conflict: typology and its appropriate resolution

Methodology

The course methodology is based on 100%online learning, through the Aula_Smart virtual campus, an innovative and easy -to -use platform, which will allow you to access all the contents and resources of the course from anywhere and device. The course has a highly specialized teaching team, formed by education professionals with extensive experience and training in the analysis of teaching skills. They will accompany you and guide you throughout the learning process, through personalized tutorials, chat, email and even videoconference. The teaching method is totally multidisciplinary, since it combines different pedagogical approaches and strategies, such as:

- Theoretical contents, where the fundamental concepts and principles of the analysis of the teaching skills will be presented, as well as the normative and reference frameworks that regulate them.
- Practical contents, where theoretical knowledge will be applied to real or simulated cases of educational practice, using tools and methodologies to evaluate and develop teaching skills.
- Self -assessment activities, where you will reflect on the teaching performance itself and on the areas of strength and improvement, as well as on the strategies to enhance them.
- Collaborative learning activities, where the exchange of experiences, opinions and proposals through forums will be promoted.

In this way, the course methodology offers you dynamic, participatory and adapted training to your needs and interests, which prepares you to be a competent and effective teacher, capable of adapting to the demands and challenges of current education.