The address of AULA_SMART®, Base its quality policy on satisfying the needs of its clients and students, meeting their requirements and trying to exceed their expectations for the management and delivery services of training, content development, online training platform and training management software.
For this, it is essential competent personnel, formed and involved in the achievement of objectives and committed to the company.
As general objectives of our organization, they highlight:
- Performing our work with a demanding degree of quality that satisfies and meets the expectations of our clients and students, lending them exquisite treatment.
- Compliance with the legal and regulatory requirements, as well as with other requirements that the organization could subscribe.
- The permanent interest of evolving towards the continuous improvement of our processes and the effectiveness of our management system.
- Develop a job with efficiency and reliability, which allows a high degree of trust among our students.
To get the previous points, the address of AULA_SMART® It undertakes to promote the following actions:
- Consider the satisfaction of the client and student as the fundamental objective of all activities. Measure the knowledge and productivity of our workers, in order to obtain the highest performance of the capacity and experience they hold.
- Prevent the appearance of errors in our process of service provision, developing an effective control process, when they appear, that prevent their translation from students.
- Establish quality objectives and goals with the company's purposes, and monitor the results.
- Disseminate and disseminate this quality policy, so that everyone knows the relevance of it.
- Plan and develop actions aimed at reducing the costs of non -quality and the improvement of productivity.
The management assumes as an obligation of its responsibilities, the commitment to have the necessary resources to carry out the aforementioned activities and expects that all personnel, whatever their function and job, share this commitment, fulfilling rigorously with the guidelines set in the management system.
January 2023
The address
