Conflict management

Conflict management

Goals

• Analyze various lines and procedures to adequately know and manage conflicts.
• Examine the concept, typology and elements involved in the conflict.
• Distinguish the different stages that form the conflict as a process.
• Consider different models for conflict management.
• Identify adequate techniques for conflict resolution.

Conflict management

What prepares you

To analyze conflicts and acquire a series of knowledge and attitudes that help their quick and non -violent resolution, applying the most useful techniques in each case.

Conflict management

Who is it addressed

To all those people who in their workplace, social or personal need to solve conflicts more or less regularly. To those people who want to change their attitudes and reactions in certain situations and act properly before them.

Conflict management

Methodology

The course methodology is based on 100%online learning, through the Aula_Smart virtual campus, an innovative and easy -to -use platform, which will allow you to access all the contents and resources of the course from anywhere and device. The course has a highly specialized teaching team, formed by education professionals with extensive experience and training in the analysis of teaching skills. They will accompany you and guide you throughout the learning process, through personalized tutorials, chat, email and even videoconference. The teaching method is totally multidisciplinary, since it combines different pedagogical approaches and strategies, such as:

- Theoretical contents, where the fundamental concepts and principles of the analysis of the teaching skills will be presented, as well as the normative and reference frameworks that regulate them.
- Practical contents, where theoretical knowledge will be applied to real or simulated cases of educational practice, using tools and methodologies to evaluate and develop teaching skills.
- Self -assessment activities, where you will reflect on the teaching performance itself and on the areas of strength and improvement, as well as on the strategies to enhance them.
- Collaborative learning activities, where the exchange of experiences, opinions and proposals through forums will be promoted.

In this way, the course methodology offers you dynamic, participatory and adapted training to your needs and interests, which prepares you to be a competent and effective teacher, capable of adapting to the demands and challenges of current education.