Conflict Management

Conflict Management

Goals

• Analyze various lines and procedures to properly understand and manage conflicts.
• Examine the concept, typology and elements involved in the conflict.
• Distinguish the different stages that make up the conflict as a process.
• Consider different models for conflict management.
• Identify appropriate techniques for conflict resolution.

Conflict Management

What it prepares you for

To analyze conflicts and acquire a series of knowledge and attitudes that help their rapid and non-violent resolution, applying the most useful techniques in each case.

Conflict Management

Who is it addressed to?

To all those people who need to resolve conflicts more or less frequently in their work, social or personal environment. To those people who want to change their attitudes and reactions in certain situations and act appropriately in response to them.

Conflict Management

Methodology

The course methodology is based on 100% online learning, through the Aula_SMART virtual campus, an innovative and easy-to-use platform that will allow you to access all the course content and resources from any location and device. The course has a highly specialized teaching team, made up of education professionals with extensive experience and training in the analysis of teaching skills. They will accompany and guide you throughout the learning process, through personalized tutoring by phone, chat, email and even videoconference. The teaching method is completely multidisciplinary, as it combines different pedagogical approaches and strategies, such as:

- Theoretical content, where the fundamental concepts and principles of the analysis of teaching competencies will be presented, as well as the normative and reference frameworks that regulate them.
- Practical content, where theoretical knowledge will be applied to real or simulated cases of educational practice, using tools and methodologies to evaluate and develop teaching skills.
- Self-assessment activities, where teachers will reflect on their own teaching performance and on areas of strength and improvement, as well as on strategies to enhance them.
- Collaborative learning activities, where the exchange of experiences, opinions and proposals will be encouraged through forums.

In this way, the course methodology offers you dynamic, participatory training adapted to your needs and interests, which prepares you to be a competent and effective teacher, capable of adapting to the demands and challenges of today's education.